Terms and Conditions

Terms and Conditions

These Terms and Conditions govern your use of Mamzino Casino and constitute a legally binding agreement between you and Mamzino. By registering an account, making a deposit, or participating in any game or promotion on the platform, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, you should not use the site.

Eligibility and Account Registration

Age Requirement

You must be at least 18 years of age to register an account and use Mamzino Casino. This is a legal requirement under UK gambling law and is non-negotiable. Mamzino reserves the right to request proof of age at any point and will suspend any account where the age requirement cannot be verified.

Eligible Players

Mamzino Casino accepts players who are:

• Aged 18 or over
• Resident in a jurisdiction where online gambling is lawful
• Not subject to self-exclusion under any national or voluntary scheme
• Not employees, contractors, or close relatives of Mamzino or its software partners

Account Registration

Each player may hold only one account on Mamzino Casino. Duplicate accounts will be closed and any associated funds may be forfeited. You are responsible for maintaining the confidentiality of your account credentials and must notify Mamzino immediately if you suspect unauthorised access.

Deposits and Withdrawals

Deposits

All deposits must be made using payment methods registered in your own name. Third-party deposits are not permitted. The minimum deposit amount is £10 unless otherwise specified on a particular payment method page.

Withdrawals

Withdrawal requests are subject to identity verification. Mamzino operates a know-your-customer (KYC) process in accordance with UK Anti-Money Laundering regulations. You may be required to provide:

• Government-issued photo identification
• Proof of address dated within three months
• Proof of payment method ownership

Bonus Terms

General Bonus Conditions

All bonuses and promotional offers at Mamzino are subject to the following general conditions unless specifically stated otherwise:

• Bonuses are available to eligible UK players only
• One bonus per household, IP address, and payment method
• Bonus funds must be wagered before withdrawal is permitted
• Standard wagering requirement is 35x the bonus amount
• Maximum bet while wagering a bonus is £5 per spin or per hand
• Bonuses expire 30 days after being credited unless otherwise stated

Wagering Contributions

Different game types contribute differently to wagering requirements:

• Slots: 100% contribution
• Live Casino: 10% contribution
• Table Games (virtual): 10% contribution
• Crash Games: 20% contribution
• Scratch Cards: 50% contribution

Bonus Abuse

Mamzino reserves the right to void bonuses and any associated winnings where abuse is suspected. This includes but is not limited to:

• Creating multiple accounts to claim the same bonus
• Using strategies specifically designed to meet wagering requirements with minimal risk
• Providing false information during registration

Fair Gaming and Responsible Gambling

Game Fairness

All games at Mamzino use certified random number generators tested by independent laboratories. Return-to-player percentages are published and accurate. Mamzino does not manipulate game outcomes.

Responsible Gambling Tools

Mamzino provides the following responsible gambling tools to all players:

• Deposit limits (daily, weekly, monthly)
• Loss limits
• Session time limits and reality checks
• Cool-off periods
• Self-exclusion (temporary and permanent)

These tools are accessible via your account settings and take effect immediately where required by UK regulations.

Self-Exclusion

Players who wish to self-exclude may do so through their account dashboard or by contacting customer support. Self-exclusion requests are processed promptly. Mamzino participates in GamStop, the UK national self-exclusion scheme. Players registered with GamStop will not be permitted to open an account or continue playing.

Privacy and Data Protection

Mamzino processes your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used to:

• Manage your account and process transactions
• Verify your identity and comply with legal obligations
• Provide customer support
• Improve the platform and personalise your experience

You have rights regarding your personal data including the right to access, rectify, and erase your information. Contact our data protection team at support@mamzino.co.uk for data-related requests.

Limitation of Liability

Mamzino is not liable for any losses arising from:

• Technical failures or service interruptions outside our control
• Your failure to comply with these terms
• Unauthorised access to your account resulting from your negligence

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. Mamzino also participates in the approved Alternative Dispute Resolution (ADR) scheme as required by the UKGC.

Changes to These Terms

Mamzino reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered players via email. Continued use of the platform following notification of changes constitutes acceptance of the updated terms.

For questions regarding these terms, contact Mamzino Customer Support via live chat or at support@mamzino.co.uk. The National Gambling Helpline is available on 0808 8020 133 for any gambling-related concerns.